One thing that I hate about being a sales person is having to deal with the B.S. of customers. I was trying to help this couple because they were looking for a desktop with an i7 processor that was made by HP. I looked up our inventory and told them that we don't have it yet because it's not yet released in the market because the computer model was very new.
Then they started complaining that we were a big store and that we should have it if our website says we have it (our website did also say that it was going to be released at a particular date by the way) and how come we are more expensive than this other wholesale store bla bla bla. I just hate it when people like this keeps telling me how my store should operate and how we should price our merchandise.
I know that I shouldn't take it personally but I really hate it when someone slanders a company that I'm affiliated with. I really wanted to tell them that if they really wanted to shop at a competitor's store then by all means go for it. I don't work on commission so basically whether they buy anything from me or not, doesn't really make a huge difference.
Stupid people fail to realize that I work for a huge enterprise and that I can't just sell things that we just don't have and sell the items at a lower price just because they asked me too.
Gosh this is why I hate working at a store that entails customer service. I can be very helpful and accommodating but I'm not someone who can take someone else's B.S. just like that because my God I won't back down.
I really need to find another job before I strangle people to death.